Commonly Asked Questions. How do you submit a Long-Term Care (LTC) claim?

Publishing claims

The Northwestern Long-Term Care Claims Administration Office at 1-800-748-9493 to inform Northwestern Mutual of a Long-Term Care claim, please complete this form or contact. Our staff shall reply to your concerns and help you with all areas of claims management.

How do you submit a impairment claim? How do you report loss of an insured?

To share with Northwestern Mutual of a disability, please finish this type or call our team that is dedicated at. You may contact your Northwestern Mutual Representative.

Our deepest sympathies. To share with Northwestern Mutual of a loss of your beloved, please finish the form that is following.


How can I see the beneficiary on my Northwestern Mutual policy?

To look at information that is beneficiary go right to the details web page of the specific policy or investment account by signing in right here or registering for use of your on line account here.

Exactly why aren’t most of my designated beneficiaries shown? Can a beneficiary is made by me change online for any one of my services and products?

You can find factors why this might take place. If you are unable to see all your designated beneficiaries, please phone our customer support Center at (866) 950-4644, Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

A beneficiary modification could be made online for many life insurance coverage services and products by signing in right right here or registering for use of your online account right here. For modifications with other services and services and products, see below.

  • In order to make beneficiary modifications on investment services and products, contact your financial agent or call Investment Client solutions at (866) 950-4644.
  • To help make beneficiary changes for money Annuity or Income Arrange, speak to your economic representative or call Annuity Client Services at (866) 269-2950.
  • To create beneficiary modifications on an Universal lifestyle product, contact your economic agent or call Universal lifestyle Services at (866) 464-3800.

Do i have to create a merchant account to alter beneficiaries?

Probably the most efficient method to produce a beneficiary change on insurance coverage is always to easily and quickly produce a merchant account for online use of your policies. Your own personal insurance plans are detailed beneath the ‘Insurance’ tab, and you may review and change beneficiary information simply by:

  • Choosing an insurance plan
  • Click “Handle Beneficiaries”

Instead, it is possible to complete, signal and return A change form that is beneficiary by

  • Signing to the website and publishing out the beneficiary modification kind
  • Calling your Northwestern mutual representative that is financial or
  • Contacting customer Services at (877) 394-9524, Monday-Friday 7am-6pm CT.

How can I replace the beneficiary on a outside account i’ve connected through my safe account?

Because this outside account is maybe maybe not held at Northwestern Mutual, you will need to contact that standard bank to alter the beneficiary.

Online access and payments

How do you create a free account?

Register with get online usage of your monetary summary, handle your records, while making re re payments online.

How do you spend my bill online?

Sign-up or log on to your Billing Account, a way that is convenient spend multiple policies at the same time. You can make payments on this site as well as sign up for automatic payments, stop automatic payments, change the account used for automatic payments, change the payment frequency, or make one-time loan payments on outstanding balances when you have a Billing Account.

Just how do I see my re payment history?

You can view history of the payment activities in the Billing and Payments page. When you have extra concerns, please contact Northwestern Mutual straight at (866) 950-4644 Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

Am I able to make an on-line repayment for a policy that isn’t on a Billing Account?

To register for a Billing Account, call our Consumer provider Center at (866) 950-4644.

Policies instead of a Billing Account may not be taken care of on line. Please mail checks to: Northwestern Mutual PO Box 3009 Milwaukee, WI 53201-3009

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Just how do I opt-in for email messages?

Please finish this type if you want to get e-mail communications from Northwestern Mutual and had previously opted-out.

Just how do I opt-out of e-mails?

Should you not wish to get any e-mail communications from Northwestern Mutual and its own economic representatives, please finish this kind.

Long-lasting care faqs

Exactly why are my premiums increasing?

Unfortuitously, our company is perhaps maybe maybe not resistant into the factors experienced throughout the industry, so a premium enhance for many Northwestern longer Term Care insurance provider policyowners has become necessary.